Searching for a Survey Questionnaire

If there are several surveys in the list of surveys you can use the search functionality to find surveys that meet specific criteria. For example, you can find all the surveys that are initiated by a particular agent and use information in these surveys for review of the agent.

To search for a survey go to the Customer Survey tab and use the Search pane located at the top left corner of the window.

Enter text to search. Clear the field or click the x icon to reset the search fields.

The search function only searches within the name field. It is not possible to search or filter by status or scoring system (for example).