Important.
User documentation is freely available → Go to http://help.eleveo.com
Admin documentation is available via secure login. Go to the http://portal.eleveo.com and click a link to the documentation to access the administrator documentation.
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Eleveo supports On-Premise, Cloud-Only and Hybrid deployment types.
Contact your local Eleveo representative or an Eleveo sales representative at sales@eleveo.com for more information. |
Supported and Unsupported Versions
In the section below, you will find the currently supported versions and those which have reached End of Support. The charts below are color-coded to clarify those which are supported (highlighted in Green), and those which have reached end of support (highlighted in Red).
Support Levels
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Full Support – bug fixes, critical enhancement backport. Notice: New features are never backported.
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Not Supported – no bug fixes, paid upgrade to the latest Version required
Lifecycle Milestones
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LOD - Last Order Date - The date on which the last orders for the Version will be taken.
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EOM - End of Maintenance - The date on which the last Maintenance Release will be distributed to existing Customers.
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EOS - End of Support - The date on which support for a specified Version will no longer be provided.
Cloud installations – Updates are applied automatically at regular intervals.
|
Product and Version |
Current Support Level |
Release |
LOD |
EOM/EOS |
Notes / Deployment Type |
|---|---|---|---|---|---|
|
Eleveo 10 - ECN |
Full Support |
September, 2025 |
– |
– |
This is a Feature to Market version Cloud only |
|
Eleveo 10.0 |
Full Support |
June, 2025 |
– |
– |
This is a Feature to Market version
On-premise or Cloud |
|
Eleveo 9.7 |
Superseded by V 10.0 |
January, 2025 |
– |
– |
This is a Feature to Market version |
|
Eleveo 9.6 |
Superseded by V 9.7 |
Sept, 2024 |
– |
– |
This is a Feature to Market version |
|
Eleveo 9.5 |
Superseded by V 9.6 |
July, 2024 |
– |
– |
This is a Feature to Market version |
|
Eleveo 9.4 |
Superseded by V 9.5 |
April, 2024 |
– |
– |
This is a Feature to Market version |
|
Eleveo 9.3 |
Superseded by V 9.4 |
December, 2023 |
– |
– |
This is a Cloud Feature to Market version |
|
Eleveo 9.2 |
Superseded by V 9.3 |
October, 2023 |
– |
– |
Upgrade recommended. |
|
Eleveo 9.1 |
Superseded by V 9.2 |
July, 2023 |
– |
– |
Upgrade recommended. |
|
Eleveo 9.0 |
Superseded by V 9.1 |
April, 2023 |
– |
– |
Upgrade recommended. |
|
Eleveo 8.3 |
Superseded by V 9 |
January, 2023 |
April, 2024 |
June, 2024 |
This is a Feature to Market version On-premise only |
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Eleveo 8.2 |
Superseded by V 8.3 |
August, 2022 |
April, 2024 |
May, 2024 |
This is a Feature to Market version On-premise only |
|
Eleveo 8.1 |
Superseded by V 8.2 |
May, 2022 |
April, 2024 |
May, 2024 |
This is a Feature to Market version On-premise only |
|
Eleveo 7.1 |
Superseded by V 10 |
January, 2022 |
April, 2024 |
June, 2024 |
At the time of release - Feature to Market version
|
|
Eleveo 7.0 |
Superseded by V 7.1 |
Fall, 2020 |
- |
- |
- |
End of Life Update - LTS Version
Version 7.1 - EOS June 2024
Version 7.1 will reach its end-of-support date (EOS) in June 2024. The last maintenance version will be released at that time. Version 9.4+ replaces version 7.1.
To support our customers during this transition period, Eleveo will offer limited support for version 7.1 until the end of 2025 with the following important limitations:
No regular maintenance patches will be provided
Patching of critical applications or security issues will be performed on a case-by-case basis
The operating system will no longer be patched as the vendor discontinues support
Eleveo may decide to release ad hoc patches for third-party components
LTS Version 2025
A Long-Term Support (LTS) version is available that can be easily upgraded from version 9.x and will be supported for a standard period of two years. The hardware specifications can be found on the Hardware Requirements page.
Archive
Versions that have reached End of Support. All Customers are advised to upgrade to the latest supported release.
|
Product and Version |
Current Support Level |
Release |
LOD |
EOM/EOS |
Notes |
|---|---|---|---|---|---|
|
Version 6.6 |
Not Supported |
October, 2019 |
December, 2020 |
December, 2021 |
This was an Long term supported version . Upgrade recommended. |
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Version 6.5 |
Not Supported |
July, 2019 |
October, 2019 |
Not Supported |
Reached End of Support. |
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Version 6.4 |
Not Supported |
August, 2018 |
September, 2019 |
Not Supported |
Reached End of Support. |
|
Version 6.3 |
Not Supported |
April 2018 |
August, 2018 |
Not Supported |
Reached End of Support. |
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Version 6.1 |
Not Supported |
June, 2017 |
April, 2018 |
Not Supported |
Reached End of Support. |
|
Version 6.0 |
Not Supported |
December, 2016 |
June, 2017 |
Not Supported |
Reached End of Support. |
|
Version 5.8 |
Not Supported |
Aug 12, 2016 |
March 09, 2017 |
July 31, 2018 / July 31, 2019 |
Reached End of Support. |
|
Version 5.6 |
Not Supported |
Jul 9, 2015 |
December 14, 2015 |
July 31, 2017 / July 31, 2018 |
Reached End of Support. |
LOD = Last Order Date
EOS = End of Support
EOM = End of Maintenance
Support and Upgrades
You will be upgraded to the most recently released Version prior to being able to make changes or enable new features on your existing deployment.
As an example:
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If you wish to add a new site to your deployment or enable a feature, you will be asked to upgrade your current system first.