Published: 3 October 2023
Changes and Improvements
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Multiple tabs were redesigned:
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People
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Skills
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Queues
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Shift Templates
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Data Import
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My Schedule - monthly view
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Update UX of table cells with more than one item in it
Fixed Issues
|
Reference number |
Description |
|---|---|
|
WFM-3541 |
RTA - Agent remains OOA after his shift ended |
|
WFM-3576 |
Table on People and Data import scenes is not fully accessible |
|
WFM-3625 |
Agent RTA status is unknown in table view |
|
WFM-3630 |
Merge art event with history fails when multiple agents without acd-agent-ids exist |