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Eleveo WFM Release 20.7.7.14

Published: 7 July 2020

CONTENTS

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New features

Working in Office/Working Remotely statuses – To help to comply with the local regulations regarding the number of people working in one office, a new feature was added to the schedule creation wizard. It allows to define a number of available seats and based on this, to set a status of a person - Working in Office or Working Remotely. This status is then displayed in the person's schedule (in the My Schedule view). Find more details on the page: Manual Scheduling.

Changes and improvements

A new way how a person and a queue are added/edited – Instead of a Add New Person/Queue or Edit Person/Queue screens, a right pane was introduced which allows to add or modify people or queues. Read more: Managing People and Managing Queues.

Fixed issues

Reference number

Description

WFM-1549

The wrong queue was highlighted in the dropdown menu while editing people who have different queues assigned to them.

WFM-1572

The notification about successful upload of a file was still visible, even when the file was being uploaded for the second time. Now the notification is hidden before the second upload starts.