Eleveo WFM Release 23.10.03.47
Published: 3 October 2023
Changes and Improvements
Multiple tabs were redesigned:
People
Skills
Queues
Shift Templates
Data Import
My Schedule - monthly view
Update UX of table cells with more than one item in it
Fixed Issues
Reference number | Description |
|---|---|
WFM-3541 | RTA - Agent remains OOA after his shift ended |
WFM-3576 | Table on People and Data import scenes is not fully accessible |
WFM-3625 | Agent RTA status is unknown in table view |
WFM-3630 | Merge art event with history fails when multiple agents without acd-agent-ids exist |