Eleveo WFM Release 20.6.3.12
Published: 3 June 2020
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New features
Data import tracking – In the new version the Data Import screen provides a table with details of all historical data import processes. It indicates the date and status of the import (successful or not), as well as type (manual via UI, or automatic). Learn more: Managing Data Import.
Changes and improvements
Undo/Redo buttons – Undo and Redo buttons have been added to the scheduling pages. They allow for the user to revert one (or more) steps, as well as to perform them again.
Automatic import of historical data – It is now possible to import historical data automatically, using the dedicated Data Provider applications. Read more about this functionality: Historical and Adherence Data Import From UCCE, UCCX.
Automatic import of users and groups – It is also possible to import users and groups from UCCE/X servers into User Management, using the dedicated Data Provider. These users will be visible in the WFM and schedules can be created for them. Read more about this feature: User Import From UCCE, UCCX, CUCM.
Fixed issues
| Reference number | Description |
|---|---|
| WFM-1455 | In the My Schedule monthly view, the Sick element was not displayed correctly. |
| WFM-1490 | The new functionality of data import tracking was not showing the completed import from UCCX. A fix was applied to ensure that all imports will be listed. |
| WFM-1499 | The scheduled elements were not displayed correctly in the schedule composer after switching between the days of the schedule. After fixing this problem, the timeline in the schedule composer is set to one hour before the start of the first element. |