Skip to main content
Skip table of contents

Eleveo WFM Release 24.10.09.58

Published: 9 October 2024

Changes and Improvements

Effective dates in shift templates – Now it is possible to set an effective date in a shift template. As a result, shift templates can be created in advance and will be applicable to assigned agents from the specific date. Thanks to this feature, agents can have multiple templates assigned that will take effect on different dates. It reduces the need for manual intervention and provides a seamless transition between different scheduling periods.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.